Location : United Kingdom, London NW1
Start Date : Ideally mid-March 2019
The Salary : 26,500 - £29,500 per annum, depending upon the successful candidate’s level of qualification, skills and experience.
With a long history as a provider of unique community services in Camden Town, we have forged a trusted reputation for running effective, affordable and accessible Outdoor Education and canal boating initiatives that help our beneficiaries develop new skills, improve health and self-confidence and bring people together in a safe, interesting and enriching environment.
A Typical Day in the Job
Working under the supervision of the Development Manager and reporting to the General Manager and Trustee team, the Outdoor Education Coordinator/Lead Paddlesport Instructor will provide day-to-day supervision and delivery of kayak, canoe and/or bell-boating sessions which form the basis of our core Outdoor Education services. These include provision of our Holiday Scheme programs, term-time After School and Saturday youth kayak sessions (‘Pirate Club’) and services for schools, community and SEND/support groups. They will also take an active role in promoting our Outdoor Education projects and services more widely to increase engagement, along with helping to develop new initiatives to enable us to benefit more people from our community.
The role will be responsible for the day-to-day coordination of client bookings for Outdoor Education services, responding to incoming enquiries via telephone/email and issuing bookings using in-house systems (with support from our Office Administrator and wider team). They will also schedule/manage freelance support instructors as required to ensure appropriate cover for Holiday Schemes and bookings from community groups, schools and private clients to ensure that qualification levels/supervision ratios are in line with best-practice/operational procedures.
The Outdoor Education Coordinator/Lead Instructor will be responsible for fleet/equipment checks and maintenance, session planning, assessing client progression and monitoring the service to assure consistent quality standards and enhance service users’ experiences. The post-holder will also provide ongoing training as required to upskill our freelance/volunteer support teams and support progression of youth/adult paddlers towards British Canoeing awards and coaching accreditations.
The successful candidate will be required to undertake in-house training in Year One to become a National Community Boats Association-accredited canal boat skipper. Once qualified, the post-holder will also contribute to the delivery/growth of our 'Camden Community Cruises' initiative and private-hire canal boating services, when available (with Outdoor Education delivery taking priority). Increased skipper capacity will allow us to run more canal boating activities within our Holiday Schemes.
This is a full-time role (40 hours per week) for an initial fixed-term contract until 31st December 2021 (subject to successful completion and review of a 6-month probationary period). A core Business Plan aim is for the post to become self-financing by the end of the 3-year grant period as delivery and income levels increase. If the post-holder and wider staff team are successful in achieving this aim, we anticipate being in a position to fund the role for the longer term.
The core working pattern will be 5 days per week (8 hours per day, including 1 hour for lunch), including Saturdays. Some flexibility will be required over peak/busy periods (e.g. school holidays and the spring/summer season), with potentially some evening work to meet demand.
Who are we looking for?
The ideal candidate will preferably hold a British Canoeing Performance Coach (formerly Level 3) accreditation, with active British Canoeing membership and all relevant coaching updates/CPD in place. Applications from highly experienced Coach Award (formerly Level 2) instructors will also be considered, providing they meet/exceed the stated criteria and are prepared to undertake further coaching development in Year One to fulfil the role’s wider requirements.
Previous experience of successfully coordinating, leading, delivering and assessing Outdoor Education/paddlesport activities in a similar setting or Outdoor Activities Centre is essential. Current First Aid, Safeguarding (British Canoeing/NSPCC ‘Time to Listen’/Welfare Officer level or equivalent) and Disability Awareness and/or British Canoeing ‘Paddle-Ability’ are desirable, although training will be available if the successful candidate has any training gaps/refresher needs in Year One.
You will be need to be a self-starter, with excellent personal/time management skills and a commitment to excellent customer/delivery standards. You will also need to be a positive role model and ambassador for both The Pirate Castle and paddlesport at all times.
Reliable IT and data management skills essential (Microsoft Office, Outlook etc.), along with good written/spoken English and numerical skills.
Further information, including application details, are included in the Role Profile and Job Description on our website: www.thepiratecastle.org/vacancy-full-time-lead-instructor
What we can offer you
Annual leave entitlement: 25 days per annum (calculated pro-rata), plus Bank Holidays. Time off in lieu will be offered in the event of Bank Holiday work requirements.
The Pirate Castle also invites employees to enrol on to the NEST pension scheme and will make employer/employee contributions through payroll functions for all enrolled staff in line with government requirements.