The course description
a typical day on this course
UKSA's five-week enhanced hospitality course is designed for aspiring yacht stewards/stewardesses looking to enter the maritime industry with a much higher level of expertise and qualifications for service onboard luxury superyachts. This new enhanced training programme has been designed by a team of maritime experts who have responded to the industry’s need to recruit entry level interior crew with a much higher level of expertise and qualifications. Our aim is for you to leave the course, brimming with confidence and the skills to step aboard your first superyacht with the right attitude and skillset to succeed.
Our all-inclusive course will equip you with the expertise required to deliver exceptional levels of service and attention to detail expected onboard 7-star luxury vessels. You will train in our unique superyacht training centre which includes a fully equipped cabin, dining room, superyacht galley and laundry room, giving you a comprehensive superyacht simulation experience.
Course overview:
• Introduction to the interior department and role of an interior crew member
• 5 Golden Pillars of service excellence
• Yacht concierge professional excellence including setting a formal/informal table, in cabin dinning service essentials, meet and departure essentials, deportment essentials, silver service and fileting
• Personal presentation, etiquette, and protocol
• Basic professional housekeeping and attention to detail
• Table management, placement and setting
• Styles of service, order and steps of service
• Introduction to food and beverage service on board a yacht
• Flower arranging and presentation
• Cocktail and canape preparation
• Basic professional laundry procedures and laundry duties
• Health and safety onboard
• Appreciation of crew dynamics and life onboard
• Understanding of the high standards required
• Knots and yachts
• Deck training
• Basic sail training